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                     FAQ
frequently asked questions

What is an Escape Room?
A room full of puzzles and clues to test your ability to think and work with other players in order to escape and/or solve the objective.
Can I add more players ?
Ideally theses rooms are set up for 4- 6 participants.  If you would like to book for a larger groups, please contact us by phone  218-770-5763 to book other rooms at the same time.
How difficult are the escape rooms?
Depends on how smart you are.  Each player brings in their own views and problem solving abilities.
Are tickets refundable?
Tickets are refundable if done within 24 hours of room time scheduled. 
Are we really locked in the room?
No
What happens if we arrive late?
The clock is set for your booking time so please arrive 15 minutes prior to your book time so you can get set up for play.
When should we arrive?
Please arrive 15 minutes prior to your time so we can go over fundementials of the room and game set up.
Are the rooms private?
Yes the room is private even if you it is not fully booked by you.
Can I use my cellphone for puzzles or light?
No all rooms are created unqiue and the lighting is set to give you a full experience of the situation you are in.
Can we take pictures or video?
No, please do not use cellphones to take pictures or record video. We do not want spoilers available to the public.
Are there surveillance cameras in the room?
Yes, we use video cameras in each room to keep an eye on your progress as well as communicate with you if you get stuck and need a clue.
How do I book a room?
What is the cost per person?
The cost per person is $25 + tax 
How do I pay?
Booking online uses credit or debit card for payments.  If you include another player to reach max occupancy, you can pay at the time of play.
Is there an age limit?
Ages 5-15 require an adult to be with them in the room at all times. An adult must also sign a waiver for each child.
How long do we get to escape the room?
Your timer begins at your booking time and lasts 1 hour. 
Are these rooms wheelchair accessible?
Depending on the size of your wheelchair, please contact us for more info.
Are these escape rooms scary?
Currently the prison room, saloon room and the who killed grandma room are not scary.  Check out more info on The Butchers Shop Room.
What happens if we get stuck on a puzzle or clue?
If you need help with a puzzle or get stuck on a clue just wave your hands at the camera and we will help you out.  This will determine if you are able to escape on your own or with help. Using help will be considered not a true win.
Is food or drink allowed in the room?
No food or drink is allowed in the rooms at any time. 
What if I have more questions not listed here?
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